|Job Information||Closing Date|
Key Account Manager()
Start Date: ASAP
Responsible for managing several key accounts and being the face of Regular Cleaning to key account clients, including at BD activities/client entertainment events.
Work with the Commercial Department to ensure Key Account portfolio’s business plans are supported and implemented.
Feeding back all suggestions for improvement and market research to the Board.
To carry out site surveys using the site survey sheet for and assist with the setting up of new Key Account contracts.
To carry out contract reviews, to ensure that the service we are offering exceeds client expectations and that budgets and costings are correct including recommendations to change the service and potential wage/charge increases.
Leading, training, and managing other members of the key account team and dealing with any issues that may arise.
To be involved in employee related meetings including disciplinary, grievance, informal discussion, interviews, taking minutes, where required.
Audit task cards and specifications periodically to ensure they are accurate and use these to measure and monitor the performance of your teams and appraise them accordingly.
You will act as the key interface between the client and all relevant divisions
To ensure all data is captured on CMS to include accurately inputting timesheets at least weekly, producing work bills, ordering stores and carrying out regular comprehensive and meaningful audits using a tablet.
To provide cover of other portfolio’s – to co-ordinate and manage the operations of all aspects of each contract - when required.
|12th June 2017|